Tips for Creating and Measuring Contact Centre KPIs’
Efficiency, Quality, Cost. These key elements are fundamental to a well-functioning contact centre. But how can you ensure your agents…
Top Rated Knowledge Base Software: Document360 Reviewed
With 51% of customers today showing preference for support through an online knowledge base, we’re in an era where self-service…
Azure Monitor Advantages and Disadvantages
Azure Monitor Advantages and Disadvantages Introduction There are several platforms available to manage & monitor Azure resources. The Azure Monitor…
Is VideoHunter Safe?
When select a video downloader to save online videos for offline viewing on your computer, the priority that most people…
Capture and Edit Videos Effectively With Wondershare DemoCreator
There are many instances where one needs to record and edit videos. For instance, if you are a videographer, you…
Everything You Should Know About Hosting Services Before Choosing One
Hosting Services Web hosting is an essential service that helps run the world of the internet. The sure thing is…
Get Data Science Certification And Become The Expert
What is Data Science? Data Science is the study of data just like we study any other subject. The data…
Everything You Need To Know About Starting a Blog
At last count, there were 1.7 billion websites online. A good chunk of those sites are personal and business-oriented blogs….
Product Engineer and Full Stack Developer Are Not the Same: Understand Here
Early Bird Claws the Worm! Even in the business world, this thought holds much significance. A lot of entrepreneurs and…
The Difference Between B2C and B2B Ecommerce Platforms
How to Succeed in B2B eCommerce? Comparing B2C and B2B Platforms, Buyers, and Trends According to Statista, the global B2B…
How can 4G WAN help your business to grow?
4G WAN help your business to grow You may just associate 4G with checking social media on the train, or…
How to enable Standard Service Console for Users in Salesforce?
Standard Service Console Before we showcase how to enable Service Console App, Let’s understand what Service Console is. There are…