jvvnl complaint number jaipur 24 hours contact number – Jaipur Vidyut Vitran Nigam Limited (JVVNL) conducts electricity distribution in Jaipur, Rajasthan. As a government-run utility, JVVNL aims to fulfill the promise of a reliable power supply and easy customer support in times of interruptions, billing discrepancies, or grievances related to electricity. To improve customer service, complaint resolution through dedicated helpline and contact numbers has been made available 24×7 by JVVNL.

Let’s get into details of JVVNL complaint numbers in Jaipur, the 24-hour helpline contact number for assistance, and other ways to connect with JVVNL.

JVVNL 24-Hour Complaint and Helpline Numbers

To ensure that electricity-related concerns are addressed promptly, JVVNL provides a 24/7 helpline for customers in Jaipur. These numbers can be used to report power outages, faulty meters, billing issues, or any other problems related to electricity supply.

* Toll-Free Number: 1912

* Jaipur Circle Customer Care: 0141-2203000

* General Enquiries: 1800-180-6507 (toll-free)

Customers can use these numbers to complain about voltage fluctuations, bill errors, payment issues, etc. These numbers are available 24 hours a day and can be dialed from any phone. It connects customers to JVVNL’s customer support center, where representatives can log complaints and provide updates on service disruptions or repairs.

Complaints Handled by JVVNL Helplines

JVVNL provides extensive help for various electricity-related problems by its helplines. 24-hour contact numbers are as follows:

Power Outage: Report power failures in your area and receive the estimated restoration time.
Voltage issues: If you face low or fluctuating voltage, you may file a complaint in this regard so that the same can be corrected immediately.
Meter Complaints: For defective meters, inaccurate readings, and new installations.
Billing Errors: Questions about charges you received, complaints that a payment was not credited to your account, or issues with fees assessed.
Connection Issues: File for new connection or apply for a disconnection request, and if the consumer reconnected after disconnection.
Safety: Issues related to damaged poles, uncovered wire or other electrical safety hazards.

How to File a Complaint with JVVNL

You can register a complaint with JVVNL in easy way. In Jaipur customers can avail the 24-hour helpline service, but grievances can be lodged through other mediums as well.
A. By Phone
The complaint can be lodged by calling at 1912 or 0141-2203000. These lines are open 24/7 to respond immediately to critical issues such as power outages or voltage drops.
B. Online Complaint
JVVNL has an online platform to lodge complaints via their official website.
JVVNL Official Website: https://www.bijlimitra.com/
* Open the Customer Service area.
* Click on the Complaint Registration Link.
* Enter the mandatory details like your consumer number, contact number & abstract of complaint
* Click on Submit The Complaints, and you be given a reference number for future tracking.
C. Mobile App
The company has also introduced a mobile application “Bijli Mitra” for the same and is available for download at Play Store and IOS as well. This app helps customers to:
* Register complaints.
* Review status of past complaints.
* Billing & Payments
For availing these services, Download the Bijli Mitra App from Google Play Store or Apple App Store
D. Social Media Support
JVVNL has a dedicated presence on social media, especially Twitter and Facebook where customers can submit feedback of issues directly as well as receive updates on the status of the same. You can tweet your complain at @JVVNLofficial or Message in Facebook to raise complaint.

JVVNL Contact Information

Service and  Contact Details/Number

* JVVNL 24-Hour Toll-Free – 1912

* Customer Care (Jaipur Circle) – 0141-2203000

* General Enquiries – 1800-180-6507 (Toll-Free)

* Billing and Payment Issues – 0141-2203000

* Website – https://www.bijlimitra.com/

* Mobile App – “Bijli Mitra”

* Twitter – @JVVNLofficial

* Facebook – Jaipur Vidyut Vitran Nigam Ltd

How JVVNL Resolves Complaints

After the complaint, JVVNL provides a consumer ID and Complaint Reference Number (CRN) to the customer through which status of complaints can be checked. Depending on the nature of the issue, the customer support team works to resolve them as quickly as they can:

* Smaller than power outages, they can be resolved within hours, depending on their nature (maintenance or weather damage).
* Faults in meters need a visit to the home, and these will be coordinated according to when is most convenient for both the household and staff.
* Billing questions are generally resolved in a few business days, and sometimes, refunds or credits on your next bill cycle apply.

If the matter is not solved within the expected time, customers can escalate their complaints at the next level using helpline numbers or going online at convenience.

Reviews and Ratings

3.9 out of 551 Ratings

JVVNL Complaint Number Jaipur 24 Hours users like Muzammil expressed annoyance by saying calls are not attended when the electricity goes out during an electric outage in their area. In contrast, another user, Mansingh, criticized the frequent power cuts at Hathoj, stating that it is not available sometimes for more than 10 hours.

Lata Goyal found a lack of human assistance, saying the helpline is frequently unavailable and even speaking to a volunteer served little purpose. Those reviews point to service exists; however, they supposedly need great improvement to be reliable.

Conclusion

jvvnl complaint number jaipur 24 hours contact number – The 24×7 customer care number from JVVNL Helpline will help to understand and solve them as soon they face any problem with the electricity supply in Jaipur. In this digital era, JVVNL offers the Customers to connect with them round-the-clock via multiple channels such as Phone and their online portal or mobile apps for Queries related to Power Outages, Bill discrepancies among other service-related issues.

Use the toll-free number 1912 or the Bijli Mitra app for JVVNL Service to enjoy quality service and the best in class customer satisfaction across Jaipur and anywhere else in Rajasthan.