A comparison between CRM software providers: CRMDialer and PhoneBurner

CRMDialer and PhoneBurner are the top Dialer-Focused CRMs on the market. Both of them offer a very good power dialer. But which one of them is better? More precisely, which one is better for your business? What are the differences between them and how will they affect you? These are the most important questions that you need to consider while choosing which CRM to use.

In this article, you will find answers to all the questions presented above and even more important insights that will help you make the best decision for your business. What is the best decision? Well, it is the one that will offer the biggest amount of benefits to your business at the lowest cost. For this reason, it is important that you do thorough research for both products. The most important task that you should accomplish is to use the free trials offered by both CRMs and test for yourself which one complies the most with your business’s needs.

Which Power Dialer Is Better? What Are the Differences Between Them?

Because both the power dialerof the PhoneBurner and one of the CRMDialer have almost the same goals, it is obvious that many of their features will be similar to each other. Because of this, it is better to find the differences between them and make a conclusion based on them. So, the differences between the top CRMs are:

Pricing

This is the biggest and the most important difference between the top two dialer-focused CRMs. Firstly, CRMDialer offers three distinct packages, each one having different prices and offering different benefits. The packages are Essential at 149$/month, Growth at 499$/month, and Enterprise at 899$/month.

On the other hand, PhoneBurner does not offer multiple packages. Instead, it has a single offer of 149$/month, or 126$/month if you acquire yearly subscriptions. The differences between them do not stop here. As you can see the differences between the prices are enormous, but in the end which one is better for you? That will be presented later in the article. For now, you need to know that the benefits included in these prices also vary greatly.

Offered benefits

All the packages offered by CRMDialer allow for unlimited users. So, even if you acquire the lowest package your full team will be able to use it. On the other hand, the price of the competitor is based on the user, so the larger your team is the more you will have to pay. At first sight, it would be much more advantageous to use CRMDialer, but there are several more differences.

CRMDialer offers a limited number of minutes in each package while its competitor offers an unlimited amount. The Essential package offers 5000 minutes. The Growth offers triple that, at 15000 minutes. While the Enterprise package offers 30000 minutes. The differences in the benefits offered do not stop here.

The next important difference is between the amounts of messages that you will get. CRMDialer offers 1000, 3000, and 6000 messages in their packages, while its competitor does not offer any. You can actually use messages but that is an add-on that will cost you more money.  A similar situation is encountered for Local ID. CRMDialer offers this option for free, while its competitor asks for 5$ for each number, up to 49 numbers, after that the price will drop gradually.

These are the biggest difference between each power dialer offered by the leaders of the dialer-focused CRM industry. Of course, there will be smaller differences. But the best way to test them and see how they affect you is through the free trials they offer.

Which Dialer-Focused CRM Is Better for Your Business?

Now, after seeing the major differences is time to see exactly which option is the best-suited one for your business. We will take the major differences one by one and see which type of business is advantaged by them and which ones are not.

Pricing

The first obvious thing is that a business with a team bigger than 6 members will have to pay more money for PhoneBurner, even more than for the Enterprise package offered by CRMDialer. If your team is bigger than 10, then the difference in price is already astronomical.

On the other hand, if you just started and your team consists of 1 to 3 people, then 149$ per user may be reasonable. Of course, you should also consider the growth of your business, and the price that you will have to pay in the future, before taking any decision.

Offered Benefits

Obviously, the first question is, do your team members need more than 30000 minutes per month? If they do not then the better choice becomes obvious. If they do, then you will have to calculate how many minutes do your sales team actually need. The best way to find this out is through the free trial. That will give you the first-hand results that can be used to make an informed decision.

Because the differences between using a CRM and not using one are enormous,you should avoid the approximations based on your current situation. Otherwise, they will influence you to make the wrong decision. For this reason, you need to use the free trial before making your decision.

About the number of users, keep in mind that CRMDialer allows an unlimited number. This basically means that besides your sales team, which communicates with your potential clients, the rest of your employees will be able to use it for free.

On the other hand, the power dialer together with all the other CRM features offered by PhoneBurner can only be used by the limited users and the free admins. Also, a CRM must have more features, other than those presented in this article. On Buinsess.com you can find out more about what features to look for in CRM.